Privacy Policy

 

Privacy Policy

Last updated: February 2026

At Meyer-Badenhop Insurance, protecting your privacy is important. We respect your privacy rights and secure your personal information. This privacy policy describes how Meyer-Badenhop Insurance, collect, store, share, and secure your information on our websites or apps. It also describes the choices available to you, such as limiting the sharing of your personal information for marketing purposes or opting out of online interest-based advertising.

We collect information from you in the following ways:

  1. We collect information through your use of our websites or apps;
  2. We collect the information you provide to us, for example when you apply for products or services;
  3. We collect information about you from third parties, such as service providers or credit reporting agencies; and
  4. We collect information automatically through your use of our websites or apps, such as through cookies and similar technologies.

We use and disclose this information to provide you with our products or services, to communicate with you, to provide you with customer service, to market our products or services to you, to develop or improve our products or services, for legal or compliance purposes, or as required or permitted by applicable law. Please review the remainder of this policy for additional details.

This privacy policy applies on websites and apps where it is posted by us. Please note that additional uses of your personal information may be provided to you at the point of collection.

1. We Collect Information Through Our Websites or Apps.

We collect the information you provide us when you use our websites or apps, such as when you:

  • Ask a question,
  • Use tools and calculators,
  • Apply for products or services,
  • Complete a form,
  • Conduct transactions,
  • Apply for a job,
  • Email us,
  • Subscribe to receive emails from us, and
  • Complete surveys or feedback.

2. We Collect Information When You Apply for Our Products or Services.

We collect information about you when you apply for our products or services. Some examples include:

  • Name, address, date of birth, and Social Security number;
  • Telephone number;
  • Assets, income, and occupation;
  • Property address and value;
  • Account and policy information;
  • Account login credentials;
  • Driver’s license number;
  • Financial information;
  • Credit reports and other consumer report information;
  • Audio, electronic, photo, visual, or similar Information, such as call and video recordings;
  • Information from applications and transactions;
  • Any information you provide us; and
  • Public information.

We may collect personal information about you, another insured on your policy, or a beneficiary when you or they apply for a policy or service.

If you apply for a product or service, we may collect information from your consumer reports, such as your credit report or motor vehicle report. We also may collect an insurance score, which uses information from your credit report to help predict your future claims. Typical items that could affect an insurance score include payment history, number of revolving, new and collection accounts, bankruptcies, and foreclosures.

You may request the credit report source.

We may also need to collect your medical information from a medical provider, such as for claims, life insurance underwriting, or as otherwise required.

3. We Collect Information from Third-Parties.

We may collect information about you from third parties. For example, we may:

  • Collect change of address information from third parties to correct contact information;
  • Collect your social media handle, message, or related information from a social media network when you interact with us using those networks;
  • Collect credit reports from credit reporting agencies when you apply for a financial product or service;
  • Collect audio, electronic, photo, visual, or similar Information, such as photos or video recordings;
  • Collect telematics information from your car manufacturer, mobile app, telematics device, telematics data aggregator, or smart home device, sensor, or alarm when you sign up for a usage- based insurance program that relies on such telematics information;
  • Collect device information from your smart home device manufacturer when you access or use our services with a smart speaker or other smart home device;
  • Collect device identification information about your mobile phone or tablet from your device manufacturer or the app store connected to your device when you install or use our apps on your devices.

We may receive information about you from other sources, including publicly-available databases or third parties for purposes of providing, maintaining, improving insurance and financial products and services. We may combine this data with information we already have about you, for example, in order to update our records.

4. We Collect Information Automatically.

We may collect information automatically using online technologies, such as cookies, logs, web beacons, tags, scripts, local storage, and others, when you use our websites or apps, send us an email, or interact with our emails or advertisements. We may use these technologies for providing our products or services, security, authentication, analytics, product or service improvement, advertising, fraud detection, or similar purposes for our websites or apps.

We may automatically collect from you information including internet protocol addresses, browser information and language, mobile device identifiers, internet service provider, referring and exit pages, operating system, session ID, date and time stamp, geolocation or other location information, and click or touch stream data, movement, scroll, and in some cases, keystroke activity.

We may use local storage, such as HTML5 or Flash cookies, or similar technologies to store content information or preferences or display advertising.

We use this information to:

  • Conduct website or mobile app analysis,
  • Recognize your browser or device.
  • Remember your preferences and interactions,
  • Collect information about our website or app usage and email responses,
  • Log activity on our websites or apps, and
  • Market products or services to you.

5. You Can Control Cookies.

You may choose to allow or disable cookies which are not required for our sites via the Cookie Preference Manager, which may be accessed through the banner when first visiting our websites. To set or modify your preferences on subsequent visits or at any time, the Cookie Preference Manager may be accessed via the “Do Not Sell or Share My Personal Information” link in the footer of our websites. To effectively manage cookies via this tool, you must set cookie preferences on all web browsers that you use. If you clear the cookies on your web browser(s) or device(s), you may need to set your cookie preferences again. When using our mobile applications, you may set or alter your cookie preferences at any time in the Preferences – Privacy section of your Profile within the mobile application.

You can also opt out of the collection of your personal information via cookies by enabling a Global Privacy Control (“GPC”) signal, which may be accessed by installing a supported web browser or browser extension. Please refer to the help section of your browser or visit the official Global Privacy Control website for more information.

6. We Use Google’s Services.

Our websites or apps may use Google Analytics and Google Tag Manager, which are web analytics services provided by Google LLC. These services use cookies to analyze your use of our websites or apps. The information collected by these cookies about your use of our websites or apps is transmitted to and stored on Google servers. Google uses this information to assess your use of our websites or apps and provides reports on data. This data may include how often you visit our websites or apps, what pages you view when you visit the websites or apps, and what other websites you have visited prior to visiting our websites or apps. Google may transfer this information to third parties, if required by law or if third parties process the information on behalf of Google.

You may review Google’s data privacy practices for Google Analytics and data privacy practices for Google Tag Manager. You may also review Google’s Privacy Policy and Terms of Service for more information. To opt out of being tracked by Google Analytics, you may download and install the Google Analytics Opt-out Browser Add-on. You may also set your preferences in the Cookie Preference Manager on our websites as outlined above in Section 5 of this Policy.

We may use Google reCAPTCHA on our websites or apps, which checks whether our websites or apps are being used by humans or bots. reCAPTCHA analyzes website visitor behavior based on various characteristics, including mouse movements, visit duration, IP address, and other information.

7. We Use Online Interest-Based Advertising.

We work with advertising companies to show you online advertising for our products or services based on your interests. These ads may be based on your interests or activities on our websites or other websites. Meyer-Badenhop Insurance may use online technologies, such as third-party cookies, beacons, tags, or scripts, to collect information about you. We share this information with our service providers to manage our online advertising. This allows us to render relevant Meyer-Badenhop Insurance ads to you. This is referred to as online interest- based advertising.

Our third-party partners may also use online technologies for website or app analysis and to manage the effectiveness of our ads placed on other websites or apps. You should also review the privacy practices of those third parties.

8. You Can Control Online Interest-Based Advertising.

You may read more about online interest-based advertising by visiting this Federal Trade Commission website. You can opt out of online interest-based advertising using the Cookie Preference Manager found in the banner on Meyer-Badenhop Insurance’s websites. This Cookie Preference Manager may be accessed anytime to update your selections via the “Do Not Sell or Share My Personal Information” link on our sites. When using our mobile applications, you may set or alter your preferences at any time in the Preferences – Privacy section of your Profile within the mobile application. You can also opt out of online interest-based advertising on your mobile device by using “Limit Ad Tracking,” “Opt out of Ads Personalization,” or similar feature. Please note that you may continue to see generic or non-targeted ads from these companies after you opt-out. Meyer-Badenhop Insurance websites or apps do not respond to “Do Not Track” requests.

9. We Provide Links to Other Websites.

We may have links to other companies or organizations on our websites or apps. We may also include social media widgets, such as “Share This” buttons and links to third-party websites, like Facebook and Twitter. These companies and features may collect your information and use cookies or similar technologies to enable these features to function properly. We are not responsible for how these third parties collect, use, disclose, secure, or otherwise process the information that you provide to them. Please read their privacy policies so you can learn how their websites or apps use your information.

10. We Record Conversations to Our Call Centers and on Our Websites.

We may record or monitor our conversations with you if you call our customer service centers or interact with one of Meyer-Badenhop Insurance’s conversational assistants (“Chatbots”). We may use these recordings for training, quality assurance, fraud prevention, and other business purposes. We may use your voiceprint for verification or anti-fraud purposes when you call our call centers.

11. We Record Activity on Our Websites.

We may record or capture your activity on our websites, including where you click and items that you view. We may use these recordings or captured information for security, fraud prevention, marketing and analytics purposes.

12. We Use Your Personal Information to Provide You with Our Products or Services.

We generally use your information to provide you with our products or services, to develop or improve our products or services, to communicate with you, to provide you with customer service, to market or advertise our products or services to you, for legal or compliance purposes, or as required or permitted by applicable law. We may use your personal information to comply with our legal obligations, resolve disputes, enforce our agreements or our rights or the rights of third parties, or to comply with government or law enforcement investigations, litigation, discovery, regulatory requirements, corporate investigations, dispute resolution, or others. Please note that additional uses of your personal information may be provided to you at the point of collection, such as by using screen prompts or additional notices.

13. We Retain Your Personal Information.

We generally retain our records that contain your personal information for the time period necessary to fulfill the purpose for which it was collected, in accordance with our records retention schedule. We retain your personal information while your account is active or as needed to provide you services, such as quoting, re-quoting and account management. We also retain your personal information as required or permitted by law, to comply with our legal obligations, resolve disputes, and enforce our agreements.

14. We Share Personal Information for Servicing.

Meyer-Badenhop Insurance may share your personal information as described in our privacy policies. We do not sell your personal information for monetary consideration.

When you buy an insurance or financial product or service, we may share your information with Meyer-Badenhop Insurance affiliated companies or our service providers to service your product or service, to conduct research and analytics, to develop our websites or apps, and to conduct surveys. When we share your information with our service providers, they are under contractual obligation to only use your information to provide the services under their agreement with Meyer-Badenhop Insurance. They may track and keep aggregated visitor information. We may also share your information with your agent, financial advisor, investment professional, investment company, broker-dealer, or transfer agent affiliates. They may use your information to manage your policy or account.

We also share and disclose your information for everyday business and servicing purposes, and as permitted by law. You may not opt out of this type of sharing because it is necessary for us to provide you with our products or services. Some examples include:

  • Mailing your statements or processing transactions that you request;
  • As required by law, such as responding to a subpoena or governmental requests;
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request; and
  • Disclosing your information in connection with the sale or purchase of a business.

You may read the specific Insurance and Financial Product Privacy Notice that applies to your financial product or service for more information.

We may share your personal information in a corporate transaction, such as mergers, acquisitions, or divestitures. However, your personal information remains subject to this privacy policy or any applicable Insurance and Financial Product Privacy Notices. You may be notified by email or a prominent notice on our websites or apps of any change in ownership, uses of your personal information, or choices you may have regarding your personal information.

15. We May Share Personal Information for Marketing.

We may share your information for marketing purposes as further described in our Insurance and Financial Product Privacy Notices.

Meyer-Badenhop Insurance sells insurance, investment, and banking products through many different sales channels, such as agents, the internet, or over the phone. Examples of our sales channels include:

  • Insurance agents who sell products or services from Meyer-Badenhop Insurance;
  • An independent broker-dealer who sells Meyer-Badenhop Insurance annuities;
  • Your bank, or another affinity group that you belong to, who might offer Meyer-Badenhop Insurance products; and
  • Your employer who may offer a Meyer-Badenhop Insurance retirement plan.

Different products may have different privacy statements that explain how we use your information, including how we share it for marketing purposes. You may find those privacy statements in the Insurance and Financial Product Privacy Notices section of our privacy hub. Depending on your state of residence, you may have certain rights related to your personal information, as indicated in the applicable State Specific Supplemental Privacy Policy.

Opt-in data and consent will not be shared with third parties for marketing purposes, except as required for service delivery (e.g., we will only share this originating opt-in data with our messaging providers or data processors solely for processing on our behalf) or to prove that you gave us your consent.

16. You Can Limit Our Sharing of Personal Information for Marketing

Where we notify you that we share your personal information under our Insurance and Financial Product Privacy Notices, you may ask us not to share your information with other Meyer-Badenhop Insurance companies or our business partners to market new products to you. Please remember, we offer many different types of products and services. You may not want to opt out if you would like to learn about these products directly from one of our companies. Please call us toll free at (419) 592-3751 to opt out of this sharing. You may opt out at any time, and we will respond within a reasonable time frame.

If you would like to discontinue receiving marketing emails from Meyer-Badenhop Insurance, you may do so by following the opt out instructions found in emails we send to you.

17. Exercising Your Privacy Rights.

You may access your personal information relating to insurance or financial products. Each of our companies has different contact information and instructions for requesting this information. We have included links to these products and companies in our Insurance and Financial Product Privacy Notices. We will respond to your request within a reasonable time frame. To correct information, you may log in to your online account and make the updates, or you may call us or contact your agent to correct the information. Depending on your state of residence, you may have certain rights related to your personal information, as indicated in the applicable State Specific Supplemental Privacy Policy.

If we received information about you from an institutional source, such as a consumer reporting agency or other financial institution, you’ll have to contact them directly. You’ll want to review the specific privacy notice for the product that is provided you in the websites or apps for additional instructions.

18. We Secure Your Personal Information.

We use reasonable physical and technical safeguards to protect your personal information, both during transmission and storage. When you enter sensitive information on our forms, we encrypt the transmission of that information. No method of transmission over the internet, including by email, or method of electronic storage is 100% secure. So, we cannot guarantee its absolute security.

We limit access to your personal information to those who need it to do their jobs. We maintain physical, electronic, and procedural safeguards that comply with applicable laws to guard your personal information. We require our service providers to use your personal information only for the purposes we outline in our privacy policies and notices.

19. We Don’t Target Children.

Our websites or apps are not intended for children ages 13 and younger. We do not knowingly collect personal information from such children. If you have questions or concerns regarding the collection of personal information relating to children, you may contact us using the information found in the “You Can Contact Us” section below.

20. You Can Use Our Dispute Resolution Provider.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

21. We May Change Our Privacy Policy.

We may update this privacy policy from time to time. If we make material changes to our privacy policy, we’ll post the changes on this website or app (or a website or app that replaces them) and notify you, prior to the change becoming effective, either by posting a notice on this website or app (or a website or app that replaces them), or via your account or email. We encourage you to review our privacy hub for the latest information on our privacy practices.

22. You Can Contact Us.

If you have any questions or concerns regarding this privacy policy, you may contact us at info@meyerbadenhop.com or at:

Meyer-Badenhop Insurance
1333 Woodlawn Ave.
P.O. Box 150
Napoleon, OH 43545
(419) 592-3751